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Pamela A. Graff  |  President & CEO

Pam has spent her career in healthcare, including holding senior management positions with government-focused systems integrators including Northrop Grumman and SAIC. Prior to founding QuarterLine in 2009, Pam worked for a private equity firm where she led the corporate turnaround of a national healthcare company. Pam also spent time with the Department of Veterans Affairs developing a 20-year plan to improve healthcare delivery for our nation’s veterans. On another large-scale project, Pam assembled a consortium to establish a pharmaceutical supply chain in the developing world for the distribution of critical medicines to combat global pandemics. Pam has her undergraduate degree from Purdue University. She also completed an undergraduate curriculum at the Institut d’Etudes Politiques in Strasbourg, France and postgraduate studies in international economics at the Institut d’Etudes Economiques in Brussels, Belgium.

Justin Bacon  |  Senior Vice President

Justin oversees QuarterLine’s federal business development activities and is responsible for meeting QuarterLine’s growth goals, managing customer and partner relationships and on the management of strategic growth efforts. During his tenure at QuarterLine, Justin has led the capture of $50M in contracts for the company and on developing new opportunities within the Department of Veterans Affairs, Department of Defense, and US Special Operations Command (USSOCOM). Justin joined QuarterLine from Booz Allen Hamilton where he focused on cyber security solutions within the civilian sector. Justin holds a Bachelors of Science degree from the University of Delaware.


Rory Rickert | Principal for Consulting Services

Rory leads QuarterLine’s healthcare consulting practice. Rory joined QuarterLine from IHS, where for more than 10 years he has led a national consultancy – working with leading healthcare clients, including some of the nation’s largest healthcare insurance companies, PBMs, and Pharmaceutical Manufacturers in support of Government programs, new market areas, strategy and product development. In his 25-year career, Rory has worked with more than 100 healthcare organizations, including all of the major health insurance organizations in the country. Rory is a leading pharmacy expert, bringing proven experience in both government and commercial healthcare programs. Rory has published and spoken extensively on commercial and federal pharmacy initiatives and programs. His areas of expertise include Department of Defense healthcare programs, sales and marketing, business strategy, and government policy and programs. Rory holds a Bachelor of Science degree in Pharmacy from the University of Minnesota.

Terri Jefferson | Director of Operations

Terri leads QuarterLine’s medical services organization providing operations, contracts, and financial management for its commercial and Government customers. She has over 14 years of experience providing comprehensive management services to small and medium-sized companies in the health industry. Terri’s professional experience includes serving as Finance & Contracts Manager for a graduated 8(a) small business specializing in government healthcare staff placement and management. She has received advanced training on the Services Contract Act and has extensive work experience with the Federal Supply Schedule. Terri has also provided consulting services to Government contractors in various industries including system implementation and cost development. Terri has a Bachelor of Science degree in Finance from Virginia Tech.




Systems engineering, integration and security solutions for federal health information systems




Providing expertise to public and private sector clients in pharma, health policy and federal health initiatives




Supporting our nation’s active duty military and veterans with clinical services for behavioral health needs, case management and a wide range of clinical specialties

Quarterline Services

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